Real-time Manufacturing Analytics | Matics
About the team mobile

We are a team of experts dedicated to making you reach your full operational potential

Our Story

Imagine your very own guide whispering over your shoulder the exact data you need when you need it to make a production decision, or giving you a digital nudge when it’s time to start your quality test. Matics is like your personal production guide, informing you with actionable insights via a real-time operational intelligence (RtOI) platform.

Matics, trusted by hundreds of factories around the world, is a new generation of manufacturing execution systems (MES) leveraging emerging smart technology. It delivers a holistic view, centralizing control of your production floor and infusing the whole enterprise – from the factory floor to the executive table – with real-time data analytics. Our solution rapidly deploys in a secure, cloud-based, non-disruptive, modular and scalable way.

Who We Are

We are a diverse group of experienced industry experts and technologists. We are dedicated to our customers’ manufacturing success. We developed a solution universally used by every member of the manufacturing team to facilitate data-driven decision-making.

    Matics in numbers

    25
    Operating in 25
    Countries Worldwide
    3500
    Machines Connected Worldwide
    10K
    Active Users Worldwide

    Our Values

    Matics-team
    We are passionate about innovation.
    We create and inspire the technologies, processes, and ideas that improve manufacturing production. Our platform supports your business transformation toward data-driven decision-making.
    We truly want to help our customers.
    We are committed to working with our clients for their success. We work hand-in-hand with every client to deliver results for their production lines.
    We have a will to win.
    We strive to help our clients win. Every member of our team has an attitude of winning. We are dedicated to achieving manufacturing excellence.

    Leadership

    Elad Weiss
    Executive Chairman
    Eldad Weiss
    Yossi Ofek
    CEO
    Yossi Ofek
    Ofra Kalechstain
    CPO
    Ofra Kalechstain
    Merav Maliss Aviv
    CFO
    Merav Maliss Aviv
    Assaf Buch
    VP Operations
    Assaf Buch
    Chen Genossar
    VP Sales
    Chen Genossar
    Eran Polak
    VP R&D
    Eran Polak
    Nimrod-ron
    VP Product Growth and Strategy
    Nimrod Ron
    Ziv Amber
    VP Customer Care
    Ziv Ambar
    Ronit
    VP HR
    Ronit Markovich
    Moran-Rogalin
    Marketing Manager
    Moran Rogalin
    Enrico Crippa
    Regional Manager - South Europe
    Enrico Crippa
    Arun
    Regional Manager - UK & Ireland
    Arun Chikkanna

    Our Customers

    advanced plastics
    arkal
    ahava
    Danlog-Intercosma
    amiad
    jolybar
    kutterer
    mivrag
    nisko
    ornit
    pepsico
    pillsbury
    plasfit
    rimax
    rimoni
    tadiran
    tivall
    tirat-zvi
    Magic polo
    grafopack
    Stepac2

    Open Positions

    Sales / Tech Engineer
    Post Sales / Technical Deployment Engineer

    Matics is looking for an experienced and professional Post Sales Engineer / Technical Deployment Engineer to join the team.

    About the role:

    The role of a Post-Sales Engineer is to act as a trusted adviser to our customers and as the primary point of contact post-sales for technical implementation, ensuring smooth and fast implementation and integration of the product into their existing systems and workflows. The role involves configuring software, setting up hardware, and ensuring compatibility with other tools.

    Main Responsibilities & Activities:

    • Oversee end-to-end integration of our solution at customer facilities, whether on-site, remotely, or by guiding customers through the integration process
    • Ensure a seamless and efficient integration, covering aspects like network setup, machine connectivity and control, and interfacing with third-party systems such as ERP and MRP
    • Collaborate in technical pre-sales activities to assess integration requirements for successful and timely implementation
    • Work closely with the Technical Project Manager to execute integration tasks
    • Become a technical authority on our platform and build trust-based relationships with customers understanding their technical needs, including networking and third-party system interfaces and integration
    • Manage handovers to customer success and support teams, ensuring a smooth transition
    • Partner with Customer Success Managers to enhance customer engagement and deliver long-term value as customers progress in their journey with our company
    • Escalate complex technical issues to the appropriate internal teams and follow up on resolutions
    • Create and maintain detailed documentation, including user guides, FAQs, and troubleshooting materials, to support customers in effectively using our product
    • Stay up-to-date with the latest product developments, industry trends, and emerging technologies to offer top-notch support to customers
    • Travel to customer sites in Israel and abroad as required

     

    Requirements:

    • General areas of proven experience: Network and connectivity; Network topology; WIFI deployments; VLANS; Routing
    • Network security: IT/OT segmentation and provisioning
    • Machine connectivity: Working with industrial protocols
    • IIOT integration experience (an advantage)
    • 3rd party systems integration and interface: MRP/ERP functionality and understanding. Data structure and interfaces. API’s and web services.
    • Security: Azure AD integration
    • 3+ years in roles similar to: Customer Success Engineering, Post Sales Solutions Engineering, or Technical Account Management
    • 1+ years of experience in Cloud technologies
    • Proven experience with implementing software/SaaS platforms
    • Fast learner, natural curiosity, love of technology, detail-oriented
    • Excellent problem-solving and communication skills
    • Customer-centric mindset with a commitment to ensuring customer success
    • Ability to work independently and collaboratively within cross-functional teams
    • Great ambitious, self-driven, and driving execution attitude
    • Proficiency in English – native level preferred (advantage for multiple languages)
    • Willing to travel to visit prospects and customers, and to engage in onsite customer work when required (across Israel and abroad)
    • Graduated in relevant fields (Computer Science/ Control & automation)

     

    What we offer:

    Matics is a workplace that encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We are passionate about innovation and striving for success.

    Our offices are located in Matam – Haifa and we are working on a Hybrid model.

    Please send your CV to jobs@matics.live

    CSM
    Customer Success Manager

    Matics is looking for an energetic and professional Customer Success Manager to join the team.

     

    About the role:

    The primary goal is to understand our local and global customer’s needs, address technical challenges or issues they may face, provide professional training, and help them maximize the value and benefits of the Matics platform. The ideal candidate should have industrial manufacturing experience, proficiency in digital technologies, and high motivation for a customer-facing position.

    Main Responsibilities & Activities:

    •  Onboarding and implementation support for customers.
    •  Build and maintain relationships with portfolio customers to retain and grow.
    • Proactive Support: Monitoring the customer’s usage of the Matics platform, identifying potential issues or areas of improvement, and providing recommendations or solutions.
    • Act as a customer advocate internally and influence the product development roadmap.
    • Effectively collaborating with internal teams including product management, R &D, sales, operations, and finance.
    • Identify growth opportunities for expansion in revenue.
    • Visiting customer sites across Israel and abroad.

    Requirements:

    •  4+ years of proven experience as an Excellence Manager or Production Management positions in manufacturers, or as a Post-Sales/Customer Success/Technical Integration/Control &  automation expert.
    • Proven experience working in/with manufacturers – is a must.
    • Proven experience with implementing software/SaaS platforms – a plus.
    • Excellent communication skills and a customer-oriented approach.
    • Tech savvy, excellent analytical skills, and detail-oriented.
    • Pro-active, creative, and flexible approach with a “can do” attitude.
    • Great ambitious, problem-solving, and driving execution attitude.
    • A fast learner with the ability to work independently in a multi-tasking environment.
    • Outgoing, positive, and energetic personality.
    • A team player, a real collaborator.
    • Proficiency in English – native level preferred (advantage for multiple languages).
    • Well organized with an ability to manage large amounts of information from various sources, and able to prioritize and balance portfolio of active customers in different stages of their lifecycle.
    • Graduated in relevant fields (Industrial Engineering/ Computer Science/ Control & automation).

    What we offer:

    Matics is a workplace that encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We are passionate about innovation and striving for success.

    Our offices are located in Matam – Haifa and we are working on a Hybrid model.

     

    Please send your CV to jobs@matics.live

    We want to hear from you. Let's talk.

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